Products on sale
The Ultimate Collection of Wallace D. Wattles (10 Books in One Volume)
₹1,495.00
Understanding ISO 9001 : 2015 Quality Management System, 2nd Edition, Revised and Expanded
₹895.00
We Can Do It! : Stories for Brave Little Kids (4 Books Set)
₹1,396.00
You Gut This : The Complete, Holistic Method for Treating Digestive Disorders Including IBS, Colitis, Acid Reflux, Crohn’s Disease and More
₹995.00
Online Customer Care
₹780.00
Description
A timely and desirable resource for any organization attemping to set up and maintain a world-class customer care operation, this book provides a comprehensive introduction to the emerging technologies in customer care. Cusack explains how process-driven system design, user interaction, content provisioning, and data gathering can help your organization achieve best in class customer care.
Organizations looking for cost-effective ways to service their customer using integrated online solutions for their customer care environments will gain much insight from this one-stop, complete resource.
Additional information
| Authors | Michael Cusack |
|---|---|
| Publisher | Infotech |
| Publishing Year | 1999 |
| Binding Type | Hard Cover |
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The Ultimate Collection of Wallace D. Wattles (10 Books in One Volume)
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You Gut This : The Complete, Holistic Method for Treating Digestive Disorders Including IBS, Colitis, Acid Reflux, Crohn’s Disease and More
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